Access Your Account
No. Students are not required to attend any live sessions. The system will require you to enter your First Name, Last Name and email address when viewing module recordings. We will track your attendance this way. Students can ignore the “Join” button and class dates that will appear in the confirmation email.
No. Payment for a NAIOP On-demand course entitles access for one person only to the course and all materials.
Students must attend/view all recorded modules in an on-demand course and complete the evaluation. NAIOP Certificate candidates must also take the assessment/test and pass it with a score of 80% or better.
Yes. Assuming you register via the NAIOP website, you will receive an email with login instructions within minutes of the payment being processed online. If you register via fax or check, it can take up to three (3) business days from receipt of payment for you to receive your login instructions. Please note, check payments can take up to 2 weeks to process through the bank. Online registration is the preferred and fastest method.
The only way to access the course materials is through the login email you will receive once payment is processed. To view, click on the “review the materials” link in your confirmation email. We recommend that you bookmark this page in your browser for easy future access.
No. The only way to access the course materials is through the login email you will receive once payment is processed. The course materials are hosted on the GoToTraining website.
At this time, no. Once that is available, all students will be notified of the improved functionality. We recommend accessing recordings on a desktop computer until that time.
No. You can take view the modules in any order you choose; however, depending on the course, some modules might build upon the one previous to it.
You will have access to all handouts and resource materials for 3 months from your enrollment date.
Yes. You may repeat any module as many times as you’d like during the 3 months you have access to the course materials.
Yes, all 16-hour on-demand courses count towards the Certificate Programs. NAIOP Certificate candidates must also take the assessment/test for each course and pass it with a score of 80% or better. Please review the Certificate Programs webpage to see what courses count towards each Certificate.
Yes. Students can take the assessment/test up to 3 times. Please contact firstname.lastname@example.org to schedule a re-test.
Please send any question you have regarding content to email@example.com. We will forward it to an instructor for a response. Please allow up to a week for a response.
Email firstname.lastname@example.org once you have attended/viewed all nine modules, and completed the evaluation and passed the assessment/test (where applicable) to receive your transcript as proof of completion. Please allow 30 days to receive your transcript.
If you experience any difficulty with accessing an on demand course or its materials, please email email@example.com or call 703-904-7100 between 8:30 a.m. and 5:30 p.m. Eastern time, Monday-Friday.
A: At this time, the recordings are .WMV files and are accessed through Microsoft Windows Media Player. If your system doesn’t have Windows Media Player, or it is out of date, please download it directly from Microsoft. Videos are also viewable using the VLC Media Player, which is downloadable at http://www.videolan.org/vlc/index.html.
Links: links to third party pages are provided for convenience only. We do not express any opinion on the content of any third party pages and expressly disclaim any liability for all third party information and the use of it.